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Unlock your experience advantage

Question 1 of 5

How integrated is experience thinking across your organization?

Just starting

Basic initiatives in place

Some team alignment

Broadly embedded in most functions

Core to strategy and operations

What is your biggest current experience-related challenge?

Getting stakeholder alignment

Proving ROI

Disconnected customer journeys

Internal delivery gaps

Evolving expectations from digital channels

Which outcome are most important to you?

Product innovation

Brand and marketing performance

Customer loyalty

Operational alignment

All of the above

What is your organization size?

1-50

51-200

201-500

500+

What best describes your role?

C-suite / Vice President

Director or Department Head

Manager or Team Lead

Consultant / Other