{"id":689,"date":"2022-06-27T07:20:00","date_gmt":"2022-06-27T07:20:00","guid":{"rendered":"https:\/\/hfi.training\/thinkers-invited\/?p=689"},"modified":"2022-08-02T13:01:09","modified_gmt":"2022-08-02T13:01:09","slug":"service-design-thinking-webinar-in","status":"publish","type":"post","link":"https:\/\/hfi.training\/thinkers-invited\/blog\/upcoming-events\/service-design-thinking-webinar-in\/","title":{"rendered":"Webinar India \u2013 Demystifying Service Design"},"content":{"rendered":"\n<p>The digital world does not have as many of the physical elements that make things recognizable and predictable. Helping people make the transition from physical reality to a virtual world requires thought and research. A clear understanding is needed to support the processes to eliminate misunderstanding and confusion when people must interact with a screen instead of a physical world and a person. The Service Design Workshop takes you through processes that help you to:&nbsp;<\/p>\n\n\n\n<ul><li>Clarify your thinking about the needs of people who are new to your product.<\/li><li>Create a predictable set of steps needed to use your product<\/li><li>Find places in your processes that need improvement.<\/li><li>Make your product a success<\/li><\/ul>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The digital world does not have as many of the physical elements that make things recognizable and predictable. Helping people make the transition from physical reality to a virtual world requires thought and research. A clear understanding is needed to support the processes to eliminate misunderstanding and confusion when people must interact with a screen [&hellip;]<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":733,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7,18],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/posts\/689"}],"collection":[{"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/comments?post=689"}],"version-history":[{"count":45,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/posts\/689\/revisions"}],"predecessor-version":[{"id":784,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/posts\/689\/revisions\/784"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/media\/733"}],"wp:attachment":[{"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/media?parent=689"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/categories?post=689"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hfi.training\/thinkers-invited\/wp-json\/wp\/v2\/tags?post=689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}